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Piggybet Casino: Verified Once, Paid Out Without Waiting

The licence requires us to confirm who you are and where the money comes from, and the review usually closes within 42 hours.

Start verification

Licensed ALSI-179542 by Anjouan Offshore Finance Authority, independently audited by iTech Labs and GLI

Fewer holds

See what the check covers

After these six lines you will know who runs the check and who to write to.

Who checks

Piggybet Casino LLC

Licence held

Anjouan Offshore Finance Authority, ALSI-179542

Review time

42 hours

Compulsory by

Before the first withdrawal

Questions go to

[email protected]

Players must be

18+

Clean on the first pass

Clear the Check Without a Second Round

Worth reading the moment your account page shows a pending verification status.

Before You Open the Camera

Your account area carries a documents section, and asking support for a link is never needed. Open it before you reach for the camera and note the list it shows.

Four Corners in Frame

A photo of your identity document goes up first, taken flat with all four corners inside the frame. Watch for glare from a lamp or a window, since it hides the number.

Your Name, Your Address

Next comes a bank statement or utility bill from the last three months bearing your name and address. Your situation matters here: a statement from a shared flat needs your name on it.

How long will the review take?

Once the files land, the review runs and the outcome arrives by e-mail. Should anything be unreadable, a fresh copy is requested, which restarts the 42-hour window.

No surprises

Sending your papers today

Most players fear a bureaucratic wall; three clear copies are all this check asks for.

Proof of identity

ConfirmsYour name, face and date of birth

Copy showsPhoto page, four corners, no glare

Proof of address

ConfirmsWhere you live now

Copy showsIssued in the last three months

Payment method confirmation

ConfirmsThe card or wallet is yours

Copy showsYour name, first six and last four digits

Yours came back with a note

Cropped file, altered file. Trimming the edges hides the issuing authority, the document number or the corners, so the checker cannot confirm the file is whole and genuine. Send the full page, uncropped Photograph the whole sheet on a flat surface

A name that finally lines up. A middle name left out, or an address that moved last month, breaks the link between your profile and the paper you uploaded. Send a document showing the change Ask live chat to correct your details

Choose a recent statement. A bill dated months back no longer shows where you live now, and the checker has no way to confirm a current address from it. Use a bill from the last three months Pick a statement that shows your name

Payment Origin Snapshot

A source of funds request is the screen that asks where your money came from, and licence ALSI-179542 from the Anjouan Offshore Finance Authority requires Piggybet Casino to ask it. This is a routine AML step, not an accusation aimed at you.

A short list of records may follow, depending on the payment and what the review needs.

Proof of identity, photo page
Proof of address, recent record
Card payment method confirmation
Wallet payment method confirmation
Selfie holding the identity document

Four moments

Quiet play, then a request

Piggybet Casino keeps the check to the moments that warrant it, so routine play mostly passes without a request.

A fresh payment method

A card or wallet you have not used before connects new money to your account, so we confirm the method sits in your own name before it can be used.

Correct your profile first

A spelling difference between your profile and your ID is enough to pause the review, because the files must describe one and the same person.

Proof that funds are yours

A payment out of step with your usual pattern touches money laundering rules, and the licence asks us to see the source before it moves on.

Cashing out for the first time

Money leaving for the first time needs a confirmed identity, so the review comes before the payment request is released for processing rather than after.

Waiting On Review

What Asking Gains You

Seven short replies, each answered by our verification desk in the plain terms it uses by e-mail.

My surname changed — can I still verify with the old ID?+

Yes, but the details on the document must match the name on your account. A deed poll or marriage certificate shown beside the identity document clears the difference in one review. Send both to [email protected] and the check continues.

Does the source of funds question mean you suspect me?+

No. This is a routine anti-money-laundering step required by our license, triggered by patterns rather than by any suspicion of you. The request names exactly what will settle it, and a short written explanation in reply usually closes the file.

At what point do you ask for my documents?+

The account screen shows a verification prompt the first time you request a withdrawal, and that is the latest point we ask. We may also request the same documents at registration or after the first deposit, so keep them near.

Will you ask for the same documents a second time?+

No, not as a rule: an approved document stays on file and serves future withdrawals. A new payment method, a new address or an out-of-date identity document brings a fresh look at that one item.

How many hours should I allow for the review?+

Plan on 42 hours. The status bar in your account moves from pending to approved, and the verification team e-mails you if anything is missing. Most files that arrive complete and readable are finished well inside that window.

A photo of my ID was rejected — what now?+

The rejection note under the upload names the fault: glare, a cropped corner or blur hiding the text. Shoot again in daylight, lay the document flat and keep every edge inside the frame. A new upload replaces the refused file and review resumes.

Can I send my documents straight from my phone?+

Yes. The upload screen on mobile opens your camera or your photo library, and a straight-on shot at normal zoom is sharper than a zoomed one. Save the file before you tap send, so a dropped connection cannot lose it.